KAMIMO PRODUCT DESIGN | UX | UI

Netflix Shopping

Year: 2021

Duration of the project: 1 week

Mission: Adding a feature in an existing app

Role: UX designer

Year: 2021

Duration of the project: 1 week

Mission: Adding a feature in an existing app

Role: Product designer

This project took place during my bootcamp at Iron Hack in the summer of 2021. I didn't work directly for Netflix, this is a course exercise to learn how to break down and replicate an existing UI.

During this project, I had to analyze an already existing and highly adopted app and incorporate a new feature into the existing product, I had to come up with a concept, research its desirability, deconstruct the ui of the application, and finally find a way to integrate the feature that didn't mess with the user experience.. 

I quickly thought of Netflix for this project, because I'm a big user of the platform, like everyone else my age, but also because on a very personal level, I've found myself quite frustrated on a number of occasions not knowing where to buy certain clothes or items featured in the series I binge watch at weekends.

Would a purchase feature in Netflix be a good idea? I like it, but I don't forget that I'm not designing for myself.

I need to test the waters and understand a little bit about what the users are expecting.

This project took place during my bootcamp at Iron Hack in the summer of 2021. I didn't work directly for Netflix, this is a course exercise to learn how to break down and replicate an existing UI.

During this project, I had to analyze an already existing and highly adopted app and incorporate a new feature into the existing product, I had to come up with a concept, research its desirability, deconstruct the ui of the application, and finally find a way to integrate the feature that didn't mess with the user experience.. 

I quickly thought of Netflix for this project, because I'm a big user of the platform, like everyone else my age, but also because on a very personal level, I've found myself quite frustrated on a number of occasions not knowing where to buy certain clothes or items featured in the series I binge watch at weekends.

Would a purchase feature in Netflix be a good idea? I like it, but I don't forget that I'm not designing for myself.

I need to test the waters and understand a little bit about what the users are expecting.

Affinity-diagram-Netflix-Shopping

Interviews

Before doing anything, I had to define the needs and frustrations of Netflix users, so I interviewed 6 people to find out more about their consumption of streaming programmes as well as how they buy online. After talking to the interviewees,  I created a quick user archetype, so I could better put myself in their shoes.

Proto persona 

Persona-Chloé-Moulin

Goals

  • To dress like the actresses of her favourite programs
  • Having discreet (or not) pop culture references in the decoration of her home
  • Having quality products that don't look cheap but still fit into her budget
  • Be able to put her creativity to work by drawing inspiration from her favorite programs.

Frustrations:

  • Wants to enjoy her streaming experience without interruption
  • Receiving an item that does not look like the one on the website or app
  • Don't like to be overwhelmed by intrusive advertising

 

“ Netflix was design to stream movies and tv series, however we noticed that users like to collect products and merchandising from their favorite streaming programs. How might we integrate a shopping feature into the application that is not invasive and does not look like advertising? ”

“ Netflix was design to stream movies and tv series, however we noticed that users like to collect products and merchandising from their favorite streaming programs. How might we integrate a shopping feature into the application that is not invasive and does not look like advertising? ”

User flow

User Flow allows designers to understand and anticipate target user behaviours in order to create sites or applications in line with these behaviours. Here I have created the ideal user journey for my user who wants to buy a dress she saw in the TV show "The Queen's Gambit".

User-Flowchart_tour_Netflilx
Basket

New features often mean new icons. A basket will be added to the application.

Prototypes

Medium fidelity

After a few quick sketches, I proceeded with the "medium fidelity" wireframes, and tested them again with users. They were very useful because when you're completely absorbed in a project, a fresh eye is never too much, as I had forgotten some basic navigation principles.

High fidelity

High fidelity

After adjusting the prototypes, I integrated the UI to arrive at high-fidelity prototypes and finally realized what my new feature might look like in the application.

After adjusting the prototypes, I integrated the UI to arrive at high-fidelity prototypes and finally realized what my new feature might look like in the application.

Netflix-shopping-add-a-feature-V3

Next steps?

Integrate the feature into the stream, like Amazon Prime Video’s Xray function. I’ve been practicing a bit already and plan to dethrone Jeff Bezos’ version!

Horizontal-netflix